Property consultant/ Relationship manager
Job Description
Responsibilities
• Attend client calls
• Maintain verbal and written communications with clients
• Invoicing and payment collections
• Resolve customer's complaints; determine the cause of the problem; select and explaining the best solution to solve the problem; follow up to ensure resolution
• Interact with clients directly at our offices, on the telephone, by email or written letter
• Maintain database records of customer interaction
• Respond to customer queries over the telephone or email
• Following up with customers for all registration related queries
• Keeping organized all sale and lease documents
• Attend client calls
• Support listings
• Prepare required documents
• Perform all other duties as assigned
Skills
Requirements
• Minimum 2 years of experience within Dubai property market
Ability to manage HNI customers.
Age: Less than 32 yrs.
• Knowledge about the local rental and sales market
• Knowledge of Land Department and RERA procedures
• Good understanding of the local property laws
• College/University Degree
• Computer literate – Strong PC skills (knowledge of Office software).
• Excellent verbal and written communication skills English
• Exceptional customer handling skills
• A strong desire for excelling with keen analytic and problem solving abilities
• Strong Organizational Skills
• Team player with exceptional interpersonal and relationship building skills
• Honesty & integrity
• Strong organizational, negotiating and multi-tasking skills.
• Accuracy and punctuality.
• Computer literate – Strong PC skills (knowledge of basic Microsoft Office software).
http://www.bayt.com/en/job/property-consultant-relationship-manager-in-uae-3024430/